Shipping Policy for Sweety by MR Group

Welcome to Sweety by MR Group! We value your trust and strive to deliver your favorite mouth fresheners promptly and efficiently. Below is our shipping policy to ensure a smooth shopping experience:

1. Shipping Coverage

We currently deliver across India. For international orders, please contact our customer support team at info@mrgroup.co.in

2. Shipping Charges

• Standard Shipping: Free for orders above ₹500.
• Orders Below ₹500: A nominal shipping charge of ₹50 applies.

3. Processing Time

• Orders are processed within 1-2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Time

• Metro Cities: 3-5 business days.
• Non-Metro Cities and Remote Areas: 5-7 business days.
  Delivery times may vary based on the location and courier service availability.

5. Tracking Your Order

Once your order is dispatched, a tracking link will be sent to your registered email or phone number. You can use this link to monitor your shipment’s progress.

6. Order Delays

In case of delays due to unforeseen circumstances (e.g., natural disasters, strikes, or courier service issues), we will keep you informed and do our best to resolve any issues.

7. Undelivered Packages

If a package is returned due to incorrect address details, absence of recipient, or other reasons, we will contact you to arrange re-delivery. Additional charges may apply.

8. Contact Us

For any questions or concerns about your order, please reach out to us:
Email: info@mrgroup.co.in
Phone: 011-44760523

Thank you for choosing Sweety by MR Group, a brand by Shri Girraj Supari Traders LLP.